Privacy Policy
Privacy Policy
Last Updated: June 10, 2026
This Privacy Policy describes how Seven Pines Home Improvement (“Seven Pines,” “we,” “us,” or “our”) collects, uses, and protects the personal information you provide when you visit our website, submit a form, contact us, or communicate with us by phone, email, or text message. By using our website or providing your information to us, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you interact with our website or advertisements. This may include:
Contact information: your name, phone number, email address, and home or project address.
Project information: details about your remodeling or home improvement project, such as project type, scope, timeline, and budget range.
Communication information: messages, inquiries, and records of your communications with us.
Automatically collected information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.
2. How We Collect Information
We collect information when you complete a contact or lead form on our website or on advertising platforms (such as Facebook, Instagram, or Google), call or text our business, email us, or otherwise communicate with us. We also collect information automatically through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and requests for information.
Schedule consultations, estimates, and appointments.
Provide quotes, project updates, and customer service.
Send you appointment reminders, service-related messages, and, where you have consented, promotional offers.
Improve our website, services, and marketing.
Comply with legal obligations.
4. SMS / Text Messaging and Mobile Information
By providing your mobile phone number to Seven Pines Home Improvement, you consent to receive text (SMS) messages from us related to your inquiry, appointment scheduling, service and project updates, customer care, and—where you have opted in—promotional offers.
Message frequency varies based on your interactions with us.
Message and data rates may apply based on your mobile carrier and plan.
To opt out at any time, reply STOP to any message. You will receive a confirmation and no further messages.
For help, reply HELP or contact us at (857) 247-9877.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors and service providers strictly to support our communications with you (for example, customer service or messaging platform providers), and only as necessary to deliver our services. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging opt-in data and consent are never sold, rented, or shared for marketing purposes.
5. How We Share Your Information
We do not sell your personal information. We may share information only in the following limited circumstances:
Service providers: trusted vendors who perform services on our behalf (such as scheduling, CRM, hosting, or messaging providers), bound to protect your information and use it only to provide those services.
Legal requirements: when required by law, subpoena, or to protect our legal rights, safety, or property.
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.
As stated above, mobile opt-in data and SMS consent are excluded from all sharing and are never disclosed to third parties for marketing.
6. Cookies and Analytics
Our website uses cookies and similar technologies, including Google Analytics and advertising pixels (such as the Meta Pixel), to understand how visitors use our site and to measure and improve our advertising. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
You may opt out of text messages at any time by replying STOP.
You may unsubscribe from marketing emails using the unsubscribe link in any email.
You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
9. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Seven Pines Home Improvement
Phone: (857) 247-9877
Email: info@sevenpinescorp.com
Website: https://sevenpinescorp.com
Serving MetroWest & Worcester County, Massachusetts